Current:Home > NewsA hiccup at Tesla left some owners stranded and searching for the user manual -Wealth Empowerment Zone
A hiccup at Tesla left some owners stranded and searching for the user manual
View
Date:2025-04-16 08:26:44
Some Tesla owners experienced a series of server errors on the car maker's app Friday, frustrating motorists who were unable to unlock or start their electric vehicle with their phone. The outage was resolved within hours, after Tesla founder and CEO Elon Musk looked into the matter.
Tesla vehicles utilize cutting-edge technology, including the ability for users to control their vehicle with their phones. This makes the keys that come with it nearly obsolete — until a server error arises, in which case the keys become quite important.
The problem seemed to be worldwide, with users reporting issues from the United States, Denmark, Germany and the United Kingdom.
In South Korea, journalist Jaehwan Cho took to Twitter to find some answers, tagging Tesla and Elon Musk, as he worked his way through the troubleshooting process.
"Checking ...," Musk responded.
About five hours later, Musk said the error had been resolved, citing an "increased verbosity of network traffic" as the cause of the outage.
"Apologies, we will take measures to ensure this doesn't happen again," Musk tweeted.
According to Tesla's website, users can call roadside support if they are locked out of their car or can't connect to the app. But perhaps the easiest solution was for drivers to revert back to using the vehicle's key fob or key card, if they happened to have it on them, in order to get back on the road.
Tesla, which no longer operates a public affairs department, couldn't be reached for comment about the outage.
veryGood! (23366)
Related
- At site of suspected mass killings, Syrians recall horrors, hope for answers
- Bryan Greenberg and Jamie Chung Share Update on Their Family Life With Twin Sons
- As displaced Palestinians flee to Gaza-Egypt border demilitarized zone, Israel says it must be in our hands
- Oklahoma City wants to steal New York's thunder with new tallest skyscraper in US
- Civic engagement nonprofits say democracy needs support in between big elections. Do funders agree?
- How Below Deck Has Changed Since Captain Lee Rosbach's Departure
- Key points from AP analysis of Trump’s New York civil fraud case
- Suddenly unemployed in your 50s? What to do about insurance, savings and retirement.
- Toyota to invest $922 million to build a new paint facility at its Kentucky complex
- Police ID man accused of fleeing with suspect’s gun after officer shot, suspect killed
Ranking
- DoorDash steps up driver ID checks after traffic safety complaints
- Yemen’s Houthi rebels say they attacked a US warship without evidence. An American official rejects the claim
- Teenager awaiting trial in 2020 homicide who fled outside hospital is captured in Philadelphia
- Former NHL player accused of sexual assault turns himself in to Ontario police
- McConnell absent from Senate on Thursday as he recovers from fall in Capitol
- Walmart’s latest perk for U.S. store managers? Stock grants
- Apparent Israeli strike on area of Syrian capital where Iran-backed fighters operate kills 2 people
- Eminem goes after Benzino in new Lyrical Lemonade track, rekindles longtime feud
Recommendation
Hackers hit Rhode Island benefits system in major cyberattack. Personal data could be released soon
Lions are being forced to change the way they hunt. It's all because of a tiny invasive ant, scientists say.
Pedro Almodóvar has a book out this fall, a ‘fragmentary autobiography’ called ‘The Last Dream’
'Gray divorce' rates have doubled. But it's a costly move, especially for women
US wholesale inflation accelerated in November in sign that some price pressures remain elevated
Walmart’s latest perk for U.S. store managers? Stock grants
US aid office in Colombia reports its Facebook page was hacked
South China Sea tensions and Myanmar violence top agenda for Southeast Asian envoys meeting in Laos